Terms & Conditions
Rental conditions for East Rent Ltd — Car Rental Varna, Bulgaria
Driver Requirements
- Minimum age: 23 years
- Minimum driving experience: 1 year
- Young driver surcharge (under 25): €4.50/day (max €99)
- Senior driver surcharge (over 65): €4.50/day (max €99)
- Maximum age: 70 years
Required Documents at Pickup
- Valid passport or national ID
- Valid driving licence (held for at least 1 year)
- Credit or debit card in the driver's name
- Booking voucher (if reservation was paid online)
What's Included in the Rental Price
- VAT (value added tax)
- CDW — Collision Damage Waiver
- TP — Theft Protection Coverage
- Civil Responsibility insurance
- Road tax / Vignette (valid for Bulgaria)
- Unlimited mileage (for rentals of 4+ days)
- Rentals under 4 days: 250 km/day included
Insurance Excess (Deductible)
| Vehicle Class | Excess Amount |
|---|---|
| Economy / Economy Automatic (EDMR / EDAR) | €1,500 |
| Compact / Compact Auto / Intermediate Auto (CDMR / CDAR / IWAR) | €2,000 |
| Full Size / Station Wagon / Premium Auto (FVMR / SVMR / PDAR) | €3,000 |
| Full coverage FDW (optional add-on) | From €9.00/day — covers chassis, tyre, window damage |
Additional Fees
| Item | Fee |
|---|---|
| Full insurance / FDW (optional) | From €9.00/day |
| Early/late pickup or drop-off (18:00–09:00) | Up to €14.00 |
| Young driver (under 25) | €4.50/day, max €99 |
| Senior driver (over 65) | €4.50/day, max €99 |
| Cross-border (EU countries) | €100 |
| Chauffeur service | €20/day (8 hours) |
| Traffic fine administration fee | €30 |
| Late return (up to 1 hour) | €10 |
| Late return (overnight) | Double daily rate |
Fuel Policy
Full-to-full. Vehicles are provided with a full fuel tank and must be returned with a full tank. If returned with an incomplete tank: cost of missing fuel + €10 refuelling fee.
Security Deposit
- Amount: €100 to €600 depending on vehicle class
- Payment method: Credit card only (VISA or MASTERCARD)
- Deposit is fully refunded upon vehicle return in same condition
Deposit may be withheld for: undercarriage damage, tyre/audio/accessory damage, extensive accident damage, accident without Traffic Police protocol, in-car pollution or fire damage, loss of documents or keys.
Payment Methods
- Cash (EUR)
- PayPal
- Bank transfer
- VISA (credit/debit)
- MASTERCARD (credit/debit)
Cancellation Policy
- Cancel 7+ days before rental start: full refund minus 20% cancellation fee (minimum €99.00)
- Cancellations within 7 days of rental start: subject to individual assessment
Insurance Exclusions
The insurance coverage does NOT apply in the following circumstances:
- Driver under the influence of alcohol, drugs or toxic substances
- No Traffic Police protocol filed after an accident
- Vehicle operated by an unauthorised driver
- Tyres damaged by fire or during an accident
- Driver intentionally caused the damage
- Vehicle left unlocked with keys visible
- Vehicle documents left inside the vehicle
Delivery Fees
| Location | Fee |
|---|---|
| Varna Airport (Terminal 2) | Free |
| Varna City Center | Free |
| St. Constantine & Elena / Golden Sands | Additional fee may apply |
| Albena / Kranevo / Balchik | Additional fee may apply |
| Sunny Beach / St. Vlas / Elenite | Additional fee may apply |
| Byala / Obzor | Additional fee may apply |
| Burgas Airport & City | Additional fee may apply |
| Plovdiv / Sofia Airport | Additional fee may apply |
| Veliko Tarnovo | Additional fee may apply |
Questions about our terms? We're happy to clarify.
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